Popular Question
Frequently Asked Questions
What are the clinic timings?
We offer routine consultations and wellness visits during standard hours, but our critical care team is available 24/7 for emergencies.
Where is the clinic located?
We are conveniently located in Noida, Sector 45, easily accessible to pet parents across Noida and neighboring regions.
Do you provide medical boarding?
Yes, we provide safe, affordable, medically supervised boarding for pets requiring ongoing treatment or recovery.
Do I need an appointment for emergency care?
No, emergencies are prioritized immediately. Please call our emergency helpline on your way so our team can prepare.
Does the city AWS treat animals other than dogs and cats?
Absolutely! We are proud to house a dedicated Exotic Animal Expert Doctor’s Team. Whether you have a parrot, a bearded dragon, a rabbit, a ferret, or an even more unusual companion, our specialist veterinarians have the advanced training, precise tools, and species-specific knowledge required to diagnose and treat them safely.
What makes your medical boarding facilities different from a standard pet hotel?
Traditional boarding facilities provide food and shelter, but our Medical Boarding Facility functions as a highly monitored care center. It is specifically designed for pets recovering from surgery, managing chronic illnesses (like diabetes or kidney disease), or requiring complex medication schedules.
Continuous Supervision: Registered veterinary technicians monitor vitals and behavior around the clock.
Stress-Reduced Isolation Zones: Separate wards for exotic species, cats, and dogs to keep ambient stress at absolute zero.
Immediate Escalation: Because our boarding wing connects directly to our main hospital, an on-duty doctor is available instantly if a pet's condition shifts.
Continuous Supervision: Registered veterinary technicians monitor vitals and behavior around the clock.
Stress-Reduced Isolation Zones: Separate wards for exotic species, cats, and dogs to keep ambient stress at absolute zero.
Immediate Escalation: Because our boarding wing connects directly to our main hospital, an on-duty doctor is available instantly if a pet's condition shifts.
My exotic pet needs daily injections. Can they stay at your medical boarding facility?
Yes, that is exactly what our medical boarding is designed for. Standard boarding facilities often turn away animals requiring specialized handling or injections (such as insulin for diabetic ferrets or fluid therapy for reptiles). Our exotic team works directly with our boarding staff to ensure your pet’s precise medical protocol is strictly followed.
How do I book an appointment with the exotic medical team or reserve a boarding spot?
You can schedule non-emergency exotic check-ups directly through our online portal. For medical boarding, because space is strictly managed to ensure optimal patient-to-staff ratios, we require a brief digital screening form detailing your pet’s current medications and conditions before final confirmation.
Note: For urgent, life-threatening exotic emergencies, please bypass the booking system and bring your pet straight to our 24/7 triage entrance.
Note: For urgent, life-threatening exotic emergencies, please bypass the booking system and bring your pet straight to our 24/7 triage entrance.